SHIPPING POLICY

SHIPPING
 

Your package will be sent via Fast Way within 1-3 days of ordering unless it is a pre order in which case it will be sent within 4 weeks.  Once shipped you will receive a tracking code via email. 

 

RATES

Shipping rates are based on weight, package dimensions, insurance and delivery locations.

 

INTERNATIONAL SHIPPING
 

I can arrange international shipping. Please contact me for pricing information. 

RETURN & EXCHANGE POLICY

Change of mind returns will not be accepted.

Each PR pieces is hand-made, carved and painted. This means each piece will be completely unique and may differ slightly in colour due to clay and glaze batch / kiln conditions. Please choose carefully before finalising your order. 

DAMAGE


All pieces are carefully packed to best protect them for whatever they may encounter on their way to you but as these are fragile pieces breakages can occur. If you received your package and something broke on the way, please take a photo and email me asap. I will replace any damaged pieces.
I package with 100% earth-friendly packaging that is either recyclable, biodegradable.